Deliveries & Lead Times
Made To Order Lead Times
Almost everything we sell is made to order, to your specifications, so we don't hold stock - lead times to you range from 2-4 weeks (Quickship/some garden furniture) to 10-14 weeks. This enables us to offer excellent value for money (no stock holding costs), along with an unrivalled choice of products in a fantastic choice of finishes.
Please note that most of our European suppliers close completely for all of August, as well as over Christmas and Easter, which will add extra days/weeks to our lead times.
As everything we sell is made-to-order most of our sales are not governed by the Distance Selling Regulations, so as well as contacting us before ordering to check everything is as it should be please read the Go Modern Terms & Conditions before placing an order. Cancellations can be made within the first few days after ordering, but after that unfortunately we need to charge a 40% re-stocking fee as we will generally have no way or re-selling your order to anyone else, or if we do will need to sell it at a large discount.
Delivery - UK & Internationally
We deliver & assemble throughout the entire UK (including Scotland/the Highlands) and our delivery teams are always white glove, two man deliveries made in two hour time slots (London) or four hour time slots (the rest of the UK). Our UK delivery teams will always contact you before arranging any delivery and deliveries are normally during the week between 9am to 5pm - though they try to be as flexible as possible and can occasionally work outside these times.
We also carry out complicated installations for wardrobes, wall units, bookcases, home offices, children's bedrooms and other fitted furniture (we’re proud to say that our installation team is one of the best in the country) but they are sometimes location limited so please discuss with us before ordering. We can install as standard around London, & in Scotland.
We offer International delivery to Channel Islands, Northern Ireland, & most of the rest of the world, however these are delivery only, without assembly/installation.If you have a project we can arrange to send an expert installation lead, or even a team, so you can ensure everything is installed to the highest standards.
Standard UK Deliveries
Our standard (online) UK delivery prices include delivery by a two man team to the room of your choice, to the ground or first floor only (lifts are included), but if there are stairs to your apartment or inside your home we will need to allow extra time & possibly extra manpower for heavy products.
Also included is non complex assembly (up to 30 minutes), unpacking and removal of packaging. This usually allows enough assembly time for most products, apart from some extending dining tables, sideboards or storage beds. We will contact you (if you have ordered online) if you need to add extra assembly time.
Additionally some sizes & finishes of dining tables are exceptionally heavy & will require a four man team. We will contact you to book this prior to confirming your order.
