OUR SERVICE


OUR SHOWROOM & SALES TEAM

We are passionate about what we do & aim to provide the highest possible levels of personalised service for both our Trade & Public clients, as well as the very best contemporary furniture, which is perhaps why we have been so successful since we started in 2006. A fairly small team we can steer you through the multitude of possible options, show you what will match what, & provide ideas & solutions not found on our website.

Our showroom is on the Kings Road (on the borders of Fulham & Chelsea), London, & we have a loyal base of local customers - but many of our customers are outside London, or even outside the UK, as even if you can't visit us it's possible to get all the information you can't find on our website by telephoning & emailing us. Our knowledgable, patient & helpful staff are always available to talk, & as well as English we have Italian & french speaking staff.

We also have in house CAD designers who can help you put together the right combination of elements for our more complex ranges (wardrobes, wall units, home offices & fitted children's bedroom furniture), & can provide a complete solution for anything from one room to a whole house.

We can usually send samples of finishes & fabric swatches to you as well, so you can check colours before ordering & because we only deal with high quality European modern furniture our customers are always happy with their products when they recieve them, even if they have only seen the item they ordered in a photo!

As we have over 2000 products from over 35 different European brands, (with plenty of options for customisation of colours & different sizes to choose from) we can't possibly keep everything in our showroom. So we keep examples of pieces from most of our different manufacturers plus samples of materials & manufacturers catalogues, & have presented everything as clearly as we can online with prices where possible (though some products, for example wall units & wardrobes simply have too many options to accurately price the different variations online).

Our contemporary furniture is arranged by type on our websites top menu, & on our Store page, or by brands on our Designers & Brands page, but we are always happy to help you match pieces as well.

We try to give you as much information online, but we also encourage you to contact us before you order to ensure you order & receive exactly the right product. The website photographs are as large as we can feasibly make them, and include close-ups to show distinctive features, but we have larger photos we can send you on request.


DELIVERIES & LEAD TIMES

We deliver throughout the entire UK & our delivery teams are always white glove, two man deliveries made in two hour time slots (London) or three hour time slots (the rest of the UK). Our UK delivery teams will always contact you before arranging any delivery and deliveries are normally during the week between 9am to 5pm - though they try to be as flexible as possible and can occasionally work outside these times.

Almost everything we sell is made to order, to your specifications, so we don't hold stock - lead times range from just a few weeks (for some garden furniture) to 10-12 weeks. This enables us to offer excellent value for money (no stock holding costs), along with an unrivalled choice of products in a fantastic choice of finishes.

Most of our larger items of modern furniture (beds, dining tables, & bookcases) require assembly (if they were pre assembled they wouldn't fit into most homes) so we also offer an optional UK wide assembly service (the assembly is carried out by the delivery team).

We also carry out complicated installations for wardrobes, homes offices, childrens bedrooms & other fitted furniture (our installation team is one of the best in the country) but they are sometimes location limited so please discuss with us before ordering if assembly is not given as an option online.

We also deliver to the Channel Islands, Northern & Southern Ireland and Mainland Europe. In fact we have delivered to over 35 countries & we can issue VAT free invoices where appropriate. We also often deliver to shippers in the UK for onward shipment worldwide via the customers own arrangements.

This way we have delivered to Australia, the Middle East, the US, Bermuda and Brazil. Deliveries to the Channel Islands & abroad need to be discussed with us, so we can give you the best possible price, so please contact us via email, or telephone us on +44 (0)20 7731 9540 for an accurate price before ordering.

We can also deliver to the US, but please be aware that local taxes & handling charges (usually more than the value of the product) usually make it prohibitively expensive to do so.

As everything we sell is made to order most of our sales are not governed by the Distance Selling Regulations, so as well as contacting us before ordering to check everything is as it should be please Read the Go Modern Terms & Conditions. first too. Cancellations can be made within the first few days after ordering, but after that unfortunately we need to charge a 40% re stocking fee as we will generally have no way or re selling your order to anyone else.

Our collections are always changing & growing so to keep up with our latest news bookmark the site and return to view our latest range, & for exclusive offers & flash sales follow our Blog, subscribe to our newsletter, or follow us on Facebook, Twitter or Pinterest.

Search: Advanced search